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Service 05 — Cloud

Cloud & Microsoft 365

Email, identity and files are where modern work lives — and where attackers aim first. We run your cloud productivity suite properly: secured, backed up, and set up so people can work from anywhere without opening holes.

05.1 What we manage

  • Microsoft 365 & Google Workspace. User accounts, mailboxes, licences, shared drives and groups — set up and kept tidy.
  • Identity & access. Multi-factor authentication enforced, single sign-on where it helps, and conditional access rules that block risky logins.
  • Email security. Anti-phishing and anti-spam tuned, and the domain records (SPF, DKIM, DMARC) set so your mail is trusted and harder to spoof.
  • Cloud backup. Dedicated backup of M365 / Workspace data, because the provider doesn't guarantee you can recover it.

05.2 Migrations, done cleanly

Moving email and files is where most providers lose data or a weekend. We plan it so nobody notices the join.

1

Audit & plan

We map mailboxes, files and shared data, and set a cut-over plan.

2

Migrate & verify

Data moves in the background; we verify every mailbox and share landed.

3

Cut over & support

We switch on the launch day and stand by for questions.

05.3 Security baseline we apply

Every cloud tenant we take on gets a security baseline — not left on default settings:

ControlDefaultWith Answers
Multi-factor authOften offEnforced
Legacy loginsAllowedBlocked
Admin accountsSharedNamed, limited
Mailbox backupNoneDaily, tested
Audit loggingMinimalOn & reviewed
The shared-responsibility gap

Cloud providers keep the service running; keeping your data safe, recoverable and correctly configured is your side of the deal. That gap is exactly what this service closes.

05.4 Common questions